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How do I find out my user ID and password for WebAdvisor and/or Blackboard?
Can I edit my Division/Department/Program web page?
What types of services does the Media Center offer?
Can I create a work order Online?
How do I access my faculty email from off campus?
How do get a network logon?

Q: How do I find out my user ID and password for WebAdvisor and/or Blackboard?
A:

Instructions to obtain your WebAdvisor user id can be found online. Your login for WebAdvisor is your last name, underscore, SCCCD id number (for example, Doe_1234567). Your default password is your date of birth using 2 digits for month, day, and year. So if you were born on September 3, 1985, then your password is 090385...no dashes or slashes. Once you successfully log in, you will have the opportunity to change your password.

Blackboard logins and passwords are initially set to your 7 digit SCCCD id number. Once you login to Blackboard you may change your password.
Q: Can I edit my Division/Department/Program web page?
A:
Yes.  If you contact Don Lopez he can provide you access to editing the website after you receive training and get the approval from your Supervisor.
Q: What types of services does the Media Center offer?
A:

The Media Center provides instructional and non-instructional technology support including the following:

  1. Media Duplication
    1. DVD/CD duplication
    2. VHS to DVD/CD conversion (when allowed by copyright law)
    3. Slide image conversion
  2. Computer Maintenance
  3. Web Site Maintenance
    1. www.fresnocitycollege.edu web site
    2. online.fresnocitycollege.edu web site
  4. Software Training and Support
    1. Software Specification Recommendations
    2. Software Licensing
  5. Audio/Visual Equipment Delivery and Maintenance
  6. Printer Maintenance
  7. Data Backup and Recovery
  8. Network Security and Monitoring
  9. Wireless Network Support
  10. Hardware specification recommendaitons


 

Q: Can I create a work order Online?
A:

Yes.  Follow the link below and log in using your network credentials.

FCC Helpdesk

Q: How do I access my faculty email from off campus?
A:

To access your faculty/staff email from off campus you can visit the website Campus Email

Use the same username and password that you use on campus.  For adjunct faculty who do not log on to a computer on campus you may use your email address and the password supplied to log in.

e.g.:
Username: joe.faculty@fresnocitycollege.edu
Password: (if you are not sure call your division office, or 265-5770)

 

Q: How do get a network logon?
A:

In order to get a network logon you must have your immediate supervise sign the form provided below and submit the form to the Technology Support Services Office in the Media Center LI-136.

Datatel, Email and Network Authorization Form 

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