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Email Help

Your Student Email is provided by Microsoft Office 365 and will be used for all communication to and from the campus. Your instructors may only respond to emails sent from it and the campuses of the State Center Community College District will only contact you through it once your initial acceptance email has been sent to your personal email account. This step was taken to ensure students receive District emails as some Internet Service Providers treat .edu email addresses as spam.

Activate your Email Account

Accessing Student Email

In the upper left hand corner of the Fresno City College website you will see a white link labeled ‘Email’. When you point your cursor to it, a drop down menu will appear. Select the option for ‘Students’

Access from some browsers and mobile devices may not always be reliable. Currently, there is no app for the email system.

Email is internet based and is available 24 hours a day, 7 days a week, including holidays. It is subject to vendor outages and required maintenance which may not always be announced in advance.

Logging in to Student Email

Username: your 7 digit student ID number followed by the domain name.

  • initial default is your first name's initial (uppercase),
  • your last name's initial (lowercase),
  • and your 6 digit date of birth in the mmddyy format.

Email Address: first initial, last name, and an assigned number followed by domain name. If you have a two-part last name, both names are included in full.

Example 1

Student Sam T. Rambooster was born on December 25, 1997 and has a student ID number of 0999999. Sam's student email login information would be:

Username: this username is NOT case sensitive

Password: Sr122597 this password IS case sensitive

Email Address: this email address is NOT case sensitive

Example 2

Student Samantha T. Rambooster Ramirez (Sam's married older sister) was born on January 5, 1995 and has a student ID number of 1000000. Samantha's student email login information would be:


Password: Sr010595

Email Address:

The student Email Address is different from the Username.

Please log into WebAdvisor and view your email Address to see your assigned email address. If you've given out your Username as your email address, don't worry. Emails sent to any old email addresses you have with the district or to your username will be forwarded to your new email address. This new email address will remain in perpetuity - as long as the college continues to use this system.

Changing your Password

Once you’ve logged in with your default information we strongly recommend that you change your password to protect your privacy. If you have logged in and changed your password previously, these instructions will not work for you as you need to know your current password in order to use the system to change it. Please skip to the ‘Forgotten Usernames or Passwords’ section if you have forgotten your personal password.

When you follow the Change Password link, you will see a security Captcha:

You will need to enter the code on the image or picture to pass the security check and reach the password change page. When you arrive at the Password Change Site for SCCCD, you should see the following:

Domain is Students. Do not change or erase anything in this box.

Username is your Student ID number. Not your Username or Email Address.

Old password is your current password

New password is the password you want to have for your Student Email, Blackboard, and Wi-Fi access accounts. Your new password cannot include your first, last, or middle name.

    Password requirements:
  • 8 characters long
  • upper case letters
  • lower case letters
  • numbers
  • may have special characters if you want

Confirm new password by retyping new password

You have one password for Email, Blackboard, and Wi-Fi.
If you change your password, it changes for all three accounts.

Forgotten Email Usernames or Passwords

If you have forgotten your Email Username, please refer to the ‘Logging in to your Student Email’ section above. Your student email Username will never change. If you have previously chosen a personal password and/or your initial password as described in the ‘Logging in to your Student Email’ section does not work, call the Help Desk at 559-499-6070 for assistance.

Last updated: 10/6/2015 11:09:13 AM