Basic Complaint Dispatcher Academy


  • August 12 - 30, 2024 *Waitlisted*
  • December 2 - 20, 2024


Total: $337.00 (cost may vary by semester)

Fees include registration, health fee, material fees (if applicable). Fees can vary per semester.  Fees are subject to change.  Fees are based on California resident.  Contact the Academy for out-of-state fees.


First Responder Center
3300 E North Ave
Fresno, California 93725


Reserve Your Seat

Please call and cancel your reservations if you cannot attend. College Registration fees are subject to change without notice. Make checks payable to Fresno City College. Out of consideration for people who are on a waiting list, please cancel your reservation no later than 21 days prior to the first day of class.

Lead Instructor

Teresa Burgamy, Fresno County Sheriff's Department, Dispatch Supervisor

Certified Hours

120 hours - Students cannot miss more than 6 hours of this course in order to comply with POST requirements and to pass this course.  No make up time is allowed.  

8:00 am to 5:00 pm

Course Description - AJ278

The Basic Complaint/Dispatcher Academy is a 120-hour course designed to satisfy P.O.S.T. requirements. Each trainee, after completing this course will have a general knowledge of Public Safety Dispatching, and understanding of the Criminal Justice System, in-sight into Telecommunications Systems and an understanding of the Public Safety Communicators role in Officer Safety.