Coaching & Mentoring

Program Details

Program Highlights

  • Understand how coaching can be used to develop your team.
  • Develop the coaching and mentoring skills that help improve individual performance.
  • Demonstrate the behaviors and practices of an effective coach.
  • Recognize employees’ strengths and give them the feedback they need to succeed.
  • Identify employee problems and ways you can help to correct them.

Who Should Attend

  • Anyone in a leadership role that wants to bring the best out of their employees.
    • This program will benefit employees in all workplaces and sectors.

Topics Covered

Defining Coaching and Mentoring

The first part of the morning will be spent exploring what coaching and mentoring mean. Participants will also learn the coaching formula and key skill areas.

Coaching Assessment Review

Next, participants will score their pre-assignment and discuss what areas for growth they can identify from it.

Interpersonal Communication Skills

Communicating well is a key aspect of successful coaching. During this session, participants will explore different communication skills, including questioning techniques, probing tools, and listening skills.

Critical Coaching Skills

In this session, participants will examine important coaching skills in small groups, including helping, mentoring, teaching, and challenging skills.

Setting Goals with S.P.I.R.I.T.

This session will share the S.P.I.R.I.T. model for setting goals, as well as ways to help people get on track.

Learning Styles and Principles

We learn in three different ways: by seeing, by hearing, and by doing. In a large group discussion, participants will identify ways to incorporate these methods into coaching. Participants will also learn about the seven principles of adult learning.

The Benefits/Consequences Matrix

During this session, we will examine a tool that coaches can use to help gain buy-in for change from employees.

Skills Involved in Coaching

Participants will work in small groups to complete a mix-and-match exercise that will familiarize them with key coaching skills.

The Coaching Model

This session will explore a four-step coaching model that can be applied to any situation.

Giving Effective Feedback

Next, participants will learn about the six elements of effective feedback.

Coaching Problems

To wrap up the day, participants will examine case studies and offer solutions.

 

Registration Information

Date, Time, and Registration

Location

Registration Fee

  • $99 per person - Includes class materials
  • $40 - with ETP for Qualifying Companies*

Cancellation Policy

Cancellations received up to five (5) working days before the course start date are refundable, minus a $25 processing fee. After that, cancellations are subject to the entire course fee. Please note that if you don't cancel and don't attend, you are responsible for payment.

Space is limited! Registration in advance required!

*Qualifying companies and government/non-profits can send employees for a discounted rate of $40 through the Employment Training Program (ETP) funded by the Employment Training Tax. Contact Celia Zamora for additional information. celia.zamora@scccd.edu.