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The first part of the morning will be spent exploring what coaching and mentoring mean. Participants will also learn the coaching formula and key skill areas.
Next, participants will score their pre-assignment and discuss what areas for growth they can identify from it.
Communicating well is a key aspect of successful coaching. During this session, participants will explore different communication skills, including questioning techniques, probing tools, and listening skills.
In this session, participants will examine important coaching skills in small groups, including helping, mentoring, teaching, and challenging skills.
This session will share the S.P.I.R.I.T. model for setting goals, as well as ways to help people get on track.
We learn in three different ways: by seeing, by hearing, and by doing. In a large group discussion, participants will identify ways to incorporate these methods into coaching. Participants will also learn about the seven principles of adult learning.
During this session, we will examine a tool that coaches can use to help gain buy-in for change from employees.
Participants will work in small groups to complete a mix-and-match exercise that will familiarize them with key coaching skills.
This session will explore a four-step coaching model that can be applied to any situation.
Next, participants will learn about the six elements of effective feedback.
To wrap up the day, participants will examine case studies and offer solutions.
Cancellations received up to five (5) working days before the course start date are refundable, minus a $25 processing fee. After that, cancellations are subject to the entire course fee. Please note that if you don't cancel and don't attend, you are responsible for payment.
Space is limited! Registration in advance required!
*Qualifying companies and government/non-profits can send employees for a discounted rate of $40 through the Employment Training Program (ETP) funded by the Employment Training Tax. Contact Celia Zamora for additional information. email@example.com.