Technology Help

MyPortal

The best way to access Canvas, WebAdvisor or email is through MyPortal.  You can always find a link to MyPortal from anywhere on the FCC website at the top right.

MyPortal

Login Information

For help with issues related to Canvas, WebAdvisor or email access, please visit SCCCD Self Help for information and articles, frequently asked questions, and 24/7 technical support.

Email Information

Please make sure that you use your proper email address which does not include your student id. 

Example:

  • Yes:  SRambooster1@my.scccd.edu
  • No: 0999999@my.scccd.edu

WiFi Instructions

wi-fi icon

WiFi Login Info

  • Use the same SCCCD password you use for Self-Service and Canvas
  • If this is your first time logging into WiFi please refer to your welcome email for instructions

Access

To access the campus WiFi network, use your WiFi-capable device to search for the SCWIFI network.


Need Help?

Student Systems Support Call Center (Help Desk)

Student Login Instructions for Email, WebAdvisor, Canvas, and Wireless Network

If you need help with logging on to Canvas, WebAdvisor, or Email, call the Student Systems Support Call Center. We are here to help and are available 24/7.  (Please note that password reset services are available during normal business hours - 8 am to 5pm, Monday through Friday.)

Phone: 1.844.887.2223

Website: District Online Support Center


FCC Technology Support Services Help Desk

Need help connecting your computer to the WiFi, visit the Technology Support Services Help Desk.

Phone: (front counter) 559.442.8206 ext. 8206 or (automated) 559.443.8670.

Email: helpdesk@fresnocitycollege.edu

FCC Staff and Faculty HelpDesk: Technology Support Services Helpdesk


Help with Distance Learning

Resources to help you with learning online. Distance Learning.