Technology Help

MyPortal

The best way to access Canvas, WebAdvisor or email is through MyPortal.  You can always find a link to MyPortal from anywhere on the FCC website at the top right.

MyPortal

Login Information

For help with issues related to Canvas, WebAdvisor or email access, please visit SCCCD Self Help for information and articles, frequently asked questions, and 24/7 technical support.

Email Information

Please make sure that you use your proper email address which does not include your student id. 

Example:

  • Yes:  SRambooster1@my.scccd.edu
  • No: 0999999@my.scccd.edu

WiFi Instructions

wi-fi icon

Login Info

Username: Your 7-digit student ID number.

Password: Your first name initial (upper case) + your last name initial (lower case) + your date of birth (mmddyy)

Example

For example, student John Smith was born on January 1, 1997 and has a student ID number of 0123456. John’s login information would be:

Username: 0123456

Password: Js010197

Access

To access the campus Wi-Fi network, use your Wi-Fi capable device to search for the SCWIFI network.


 

Need Help?

Student Systems Support Call Center (Help Desk)

Student Login Instructions for Email, WebAdvisor, Canvas, and Wireless Network

If you need help with logging on to Canvas, WebAdvisor, or Email, call the Student Systems Support Call Center. We are here to help and are available 24/7.  (Please note that password reset services are available during normal business hours - 8 am to 5pm, Monday through Friday.)

Phone: 1.844.887.2223

Website: District Online Support Center


FCC Technology Support Services Help Desk

Need help connecting your computer to the WiFi, visit the Technology Support Services Help Desk.

Phone: 559.443.8670 ext. 8670

Email: helpdesk@fresnocitycollege.edu

FCC HelpDesk: Technology Support Services Helpdesk

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