Institutional Research

The mission of the Fresno City College Institutional Research, Assessment, and Planning Office is to promote and facilitate a culture of evidence and inquiry in which accurate data and information provides the basis for data-driven decisions to improve student learning and institutional effectiveness.

• FCC Educational Master Plan 2016-2026
• Chancellor's Office Salary Surfer
• FCC 2017-2018 College Profile
• FCC 2015-2016 Research Agenda
• FCC Institutional Effectiveness Index - ISS
• The "Core 9" Institutional Set Standards

Research Directory

Robert Pimentel, Ed.D.
Vice President of Educational Services & Institutional Effectiveness
559-442-8257
robert.pimentel@fresnocitycollege.edu

Carol Rains-Heisdorf, M.A.
Interim Director of Institutional Research, Assessment, & Planning
559.489.2225
carol.rainsheisdorf@fresnocitycollege.edu

Dee Cetin-Berber, Ph.D.
Senior Research & Planning Analyst
559-442-4600 ext. 2357
dee.cetin-berber@fresnocitycollege.edu

Lili Gao, M.S.
Senior Research & Planning Analyst
559-442-4600 ext. 2358
lili.gao@fresnocitycollege.edu

Vacant
Senior Research & Planning Analyst

Chuck Kralowec, M.A.
Research & Planning Analyst
559-442-4600 ext. 2349
chuck.kralowec@fresnocitycollege.edu

Ignacio Faria, M.S.
Adjunct Faculty Researcher
559-489-2249 
ignacio.faria@fresnocitycollege.edu

Sumner Lambert, M.A.
Adjunct Faculty Researcher
sumner.lambert@fresnocitycollege.edu

Office Location: OAB 228
Office Hours: 8 am - 5 pm