Institutional Research

The mission of the Fresno City College Institutional Research, Assessment, and Planning Office is to promote and facilitate a culture of evidence and inquiry in which accurate data and information provides the basis for data-driven decisions to improve student learning and institutional effectiveness.

• FCC Educational Master Plan 2016-2026
• Chancellor's Office Salary Surfer
• FCC 2017-2018 College Profile
• FCC 2015-2016 Research Agenda
• FCC Institutional Effectiveness Index - ISS
• The "Core 9" Institutional Set Standards

Research Directory

Lijuan Zhai, Ph.D.
Director of Institutional Research, Assessment, & Planning
559-489-2224
lijuan.zhai@fresnocitycollege.edu

Dee Cetin-Berber, Ph.D.
Institutional Research Coordinator
559-442-4600 ext. 2357
dee.cetin-berber@fresnocitycollege.edu

Lili Gao
Institutional Research Coordinator
559-442-4600 ext. 2358
lili.gao@fresnocitycollege.edu

Carol Rains-Heisdorf
Institutional Research Coordinator
559.489.2225
carol.rainsheisdorf@fresnocitycollege.edu

Chuck Kralowec
Institutional Research Assistant
559-442-4600 ext. 2349
chuck.kralowec@fresnocitycollege.edu

Office Location: OAB 228
Office Hours: 8 am - 5 pm