New Student Services

The College Relations office is now scheduling virtual counseling appointments through Zoom due to Coronavirus/COVID-19 developments and local safety mandates. To access live help, schedule an appointment, or contact our office, please use the information below.

College Relations Office

Our team specializes in assisting new college students from application to advising courses to attending your first day of class.


Monday - Friday
8:00 am - 5:00 pm

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Telephone: 559.442.8225
Fax: 559.499.8238
Location: ST-111 
(Student Services Building #10)
Campus Map

Fresno City College (physical office is currently closed)
Attn: College Relations
1101 E University Avenue
Fresno, CA 93741


  • Choosing your major
  • Planning your first semester courses
  • Planning your education and career goal
  • Helping you with your email and WebAdvisor accounts
  • Registration Resources 
  • Campus Tours

Live Support via Zoom 

FCC offers live assistance on Zoom to assist students in filling out the online application, logging into the Student Portal, accessing Canvas and WebAdvisor, and more. Use the link below to view available support times and register to attend a live workshop. After registering, you will receive a confirmation email containing information about joining the meeting.

Register for Live Support Session

For students who need assistance with registration, visit our Registration Resources page for information on accessing My Portal, searching and registering for classes via WebAdvisor, registration live support, and requesting a copy of your SEP.

Remote Counseling Appointments 

If you are a new student who has not taken any classes after graduating high school, have taken or are currently taking college courses at a college outside of SCCCD, you may still see a FCC counselor remotely via Zoom or phone call. We recommend you follow the Enrollment Guides at for details on how to register at Fresno City.

FCC New Student Counseling Appointment

Use the link above to schedule an appointment with a counselor. This will require you to log in using your SCCCD ID number and password. Visit the Technology Help webpage for additional information. You can also call us at 559.442.8225 to schedule your advising appointment. After scheduling:

  1. You will receive an an invitation to a Zoom meeting along with informational slides and instructions. This email will go to your SCCCD student email.
  2. At the time of your appointment, you must join the Zoom meeting at the scheduled time through your preferred method (computer, phone, Zoom app, etc.) 

For additional assistance and support regarding your remote appointment, please visit the links below.

Prerequisite Clearance

Are you looking to take a few classes at Fresno City College and have a prerequisite hold? 

If you are planning to take 1-2 courses at Fresno City College with the intention of transferring the courses back to your current college/university, you do not have to schedule an appointment to meet with a counselor. To have your prerequisite hold cleared, College Relations will need a copy of your unofficial transcript for review.

  1. Send a copy of your unofficial transcript to In the subject line of the email include: Prerequisite Clearance, Your Name, and SCCCD ID number. 
  2. In the body of the email include what class/es you wish to register for, your email, and phone number.
  3. A counselor will review your transcript to verify you meet the registration requirements. If the prerequisite requirements have been met, the counselor will clear your registration hold. 
  4. The counselor will notify you when your hold has been cleared. Please allow 1-3 business days for processing.

Campus Tours

We are currently not scheduling campus tours due to COVID-19, please check back for updates. 

For questions about tours, please contact Andrea Torrez at 559.443.8509 or by email at