New Student Services

Due to Coronavirus/COVID-19 developments and local safety mandates, the College Relations office is now scheduling virtual counseling appointments through Zoom. To schedule an appointment or contact our office, please use the phone and email information below.

College Relations Office

Our team specializes in assisting new college students from application to advising courses to attending your first day of class.


Monday - Friday
8:00 am - 5:00 pm

College Relations will be available via phone and email until 6:00pm on Wednesdays during the Fall 2020 semester.

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Telephone: 559.442.8225
Fax: 559.499.8238
Location: ST-111 
(Student Services Building #10)
Campus Map

Fresno City College (physical office is currently closed)
Attn: College Relations
1101 E University Avenue
Fresno, CA 93741


  • Choosing your major
  • Planning your first semester courses
  • Planning your education and career goal
  • Helping you with your email and WebAdvisor accounts
  • Registration Resources 
  • Campus Tours

If you are a first time college student or a student transferring from a different college, please call us at 559.442.8225 to schedule an appointment with a counselor. For additional information for New or Transfer Students, see tabs below. 

For students who need assistance with registration, visit our Registration Resources page for information on accessing My Portal, searching and registering for classes via WebAdvisor, registration live support, and requesting a copy of your SEP.

Remote Counseling Appointments 

If you are a new student who has not taken any classes after graduating high school, have taken or are currently taking college courses at a college outside of SCCCD, you may still see a FCC counselor remotely via Zoom or phone call. We recommend you follow the Enrollment Guides at for details on how to register at Fresno City.

FCC New Student Counseling Appointment

Use the link above to schedule an appointment with a counselor. This will require you to log in using your SCCCD ID number and password. Visit the Technology Help webpage for additional information. You can also call us at 559.442.8225 to schedule your advising appointment. After scheduling:

  1. You will receive an an invitation to a Zoom meeting along with informational slides and instructions. This email will go to your SCCCD student email.
  2. At the time of your appointment, you must join the Zoom meeting at the scheduled time through your preferred method (computer, phone, Zoom app, etc.) 

For additional assistance and support regarding your remote appointment, please visit the links below.

Live Help Via Zoom

Is this your first semester? Do you have questions about Canvas, WebAdvisor, or general questions about where to access resources? We are here to help! Talk to someone live during our hours listed below.   

We offer Zoom Support daily on the following days/times:

Monday - Friday 8:00am - 4:00pm

Meeting ID 957 9868 0089

Prerequisite Clearance

Are you looking to take a few classes at Fresno City College and have a prerequisite hold? 

If you are planning to take 1-2 courses at Fresno City College with the intention of transferring the courses back to your current college/university, you do not have to schedule an appointment to meet with a counselor. To have your prerequisite hold cleared, College Relations will need a copy of your unofficial transcript for review.

  1. Send a copy of your unofficial transcript to In the subject line of the email include: Prerequisite Clearance, Your Name, and SCCCD ID number. 
  2. In the body of the email include what class/es you wish to register for, your email, and phone number.
  3. A counselor will review your transcript to verify you meet the registration requirements. If the prerequisite requirements have been met, the counselor will clear your registration hold. 
  4. The counselor will notify you when your hold has been cleared. Please allow 1-3 business days for processing.

Campus Tours

We are currently not scheduling campus tours due to COVID-19, please check back for updates. 

For questions about tours, please contact Andrea Torrez at 559.443.8509 or by email at