First-Time Student Steps to Success

Enrollment Guide

Live Help via Zoom

Is this your first semester? Do you have questions about the online application, Canvas, Self-Service, or general questions about where to access resources? We are here to help! 

FCC offers live assistance on Zoom to assist students in filling out the online application, logging into the Student Portal, accessing Canvas and Self-Service, and more. Use the link below to view available support times and register to attend a live workshop. After registering, you will receive a confirmation email containing information about joining the meeting.

Register for a Live Support Session 

Complete the FCC admission application online.

  1. You will first create an OpenCCC account to begin an application.
  2. While logged into your OpenCCC account, click Start A New Application to apply to Fresno City College.
    1. If you have any issues completing/submitting the application, you can contact our helpdesk at 1.844.887.2223

Within 24-48 hours after you have applied online, you should receive an Admission Acknowledgement email from SCCCD Admissions & Records with your Student ID#. If you have not received an email after 48 hours, check your spam/junk folder. If it is not in the spam/junk folder, call the Fresno City College Admissions & Records Office at 559.443.8604 for assistance.

Once you receive your “Admissions Acknowledgement” email with your Student ID#, you can then login to My Portal. Click on My Portal located at the top right of any webpage on the Fresno City College website. Once you log in to your student portal you can access your Student Email, Canvas, Self-Service, and other useful tools. Your username and password information was included in your “Admissions Acknowledgement” email in the “Step 2: Login on My Portal” section. This My Portal Video Tutorial will give you step-by-step instructions on how to access My Portal.

IMPORTANT: You need to change your password within 45 days from your initial login to avoid being locked out of My Portal. When you login to My Portal be sure to update your Communication Preferences so that you will be able to change your password on your own. A pop up will appear the first time you log in to your portal to ask you to confirm/update your Communication Preferences. This pop up will appear each time you log in to your portal until you update your preferences, so it is recommended you complete this step the first time you log in. For instructions on how change your preferences, visit the Communication Preferences webpage or watch the video below.

Communication Preferences Video Tutorial

In your student portal, open the Student Email app and follow the directions to activate your student email. Check your email daily as email is the primary way the college will communicate with you.

For login assistance call the Student Systems Support call center at 559.499.6070 or visit the Technology Help webpage for additional information.

Complete the Fresno City College online orientation at www.scccd.edu/orientation. The orientation can also be accessed in My Portal in the “Resource Links” section.

You will need to know your SCCCD login information to enroll in the course and complete this orientation. It may take 1 to 2 business days to clear your orientation hold. If you do not know your login information, visit the Technology Help webpage for assistance.

Meet with a FCC counselor to review your other college’s transcripts to select the appropriate level of classes to enroll in and create a Student Education Plan Abbreviated (SEPA).

FCC New Student Counseling Appointment

Use the link above to schedule an appointment with a counselor. This will require you to log in using your SCCCD ID number and password. Visit the Technology Help webpage for additional information. You can also contact the College Relations Office at 559.442.8225 to schedule your advising appointment. 

Prepare to meet with a counselor by obtaining an unofficial copy of the following documents for the counselor to review:

  • High School Transcripts (if you will be graduating this year or have graduated high school within the last ten years)
  • College Transcripts (if you completed a college course while in high school)
  • Advanced Placement (AP) exam scores (if applicable) 

For students whose first language is not English, students can take the English for Multi-Lingual Students (EMLS) placement test to determine which course is most appropriate for their skill level. Visit the Assessment Center webpage for more details.

STEP 1: Complete the FAFSA or DREAM ACT Application

If you need assistance, contact the Financial Aid Office by phone at 559.442.8245 or email at financialaidoffice@fresnocitycollege.edu

FAFSA Application

  1. Visit fsaid.ed.gov and create your FSA ID. An FSA ID is the username and password you'll use to complete and sign your Free Application for Federal Student Aid (FAFSA).
  2. Your parent should create their own FSA ID. This will let them electronically sign your FAFSA. (Undocumented parents can't create an FSA ID - they'll sign your FAFSA on a paper form.)
  3. Visit fafsa.gov and complete your FAFSA, as early as October 1 for the following school year. Be sure to add FCC (school code: 001307) to your FAFSA so we get your information!
    1. NOTE: Didn’t’t answer “yes” to Federal Work Study on your FAFSA? Email the Financial Aid Office to be placed on the waitlist. 

DREAM ACT Application (For Undocumented Students)

  1. Visit dream.csac.ca.gov and create your account. Create a username and password.
  2. A Personal Identification Number (PIN) will be created for your parent at the end of your Dream Act Application. This will allow your parent to electronically sign your Dream Act Application.
  3. Visit dream.csac.ca.gov and complete your Dream Act Application, as early as October 1 for the following school year. Be sure to add FCC (school code: 00130700) to your Dream Act application so we get your information!
    1. NOTE: Current high school students must submit an AB540 Affidavit to the Fresno City College Admissions and Records Office after graduation. 

STEP 2: Complete Your File

  1. Check your FCC student email regularly. The FCC Financial Aid Office will notify you if you need to correct your FAFSA or Dream Act application or submit documentation to our office, or when your Financial Aid Award Letter is ready to view.
  2. Check Self-Service. On Self-Service, you can view your award letter, see if anything is missing under "My Documents;' and sign up for direct deposit.
  3. Submit any requested documents to the Financial Aid Office. Documents may be submitted by mail, email or fax.

Fresno City College
Attn: Financial Aid Office
1101 E University Ave
Fresno, CA 93741

Email: financialaidoffice@fresnocitycollege.edu  

Fax: 559.499.6024

Important Financial Aid Reminders

  • Renew your FAFSA or DREAM ACT every year, starting October 1 for the following school year.
  • To maintain your financial aid eligibility, you must meet Satisfactory Academic Progress (minimum 2.0 GPA, credit for at least 67% of the total units attempted, and have attempted less than 150% of the maximum cumulative units for your program). 

Complete the FCC Scholarship Application (Optional, October 1 – March 2 every year)

Fresno City College offers over 200 scholarships every year with awards ranging from $100-$1500 per year. To apply for scholarships, view important deadlines, and find more information go to the Scholarship Office webpage

Students can register online using Self-Service. Login to My Portal to access Self-Service to register for classes. For full details and instructions on how to register, visit the Registration Resources webpage.

Important Application and Registration Dates 2023-2024

The dates listed below pertain to the majority of the student population. Some student groups and programs receive an earlier priority registration date. Check your student email if you belong to a special program or group to see if you were assigned an earlier date. 

To be eligible for priority registration, you must complete Enrollment Guide Steps 1, 3, & 4 by October 20, 2023.

Check for registration date notifications via your student email October 23, 2023
Priority registration: October 30-31, 2023

Did not complete Enrollment Guide Steps 1, 3, & 4 by October 20, 2023:November 6, 2023
Open registration: November 9, 2023 - January 7, 2024

Open registration: April 26, 2024

To be eligible for priority registration, you must complete Enrollment Guide Steps 1, 3, & 4 by April 15, 2024.

Check for registration date notifications via your student email April 17, 2024
Priority registration: April 23 & 25, 2024

Did not complete Enrollment Guide Steps 1, 3, & 4 by April 15, 2024: May 1, 2024
Open registration: May 7, 2024 – August 11, 2024

 

Before the Semester Starts, Do the Following:

Pay Your Student Fees

Visit www.fresnocitycollege.edu/fees or the Self-Service app in your student portal to pay your fees by the deadline. Your financial aid may cover enrollment fees, but student fees may still apply.

Check the Status of Your Waitlisted Courses

If you are waitlisted for any courses, visit the How to Manage Your Waitlisted Courses webpage for important information.

Get Your Textbooks

Preview what textbooks are required and purchase or rent from the FCC Bookstore online at www.fresnocitycollege.edu/bookstore.

Textbook information can also be located in Self-Service by clicking on the “My Bookstore” link in each courses section information or in Canvas by clicking on the “My Bookstore” icon located on the side bar along the left hand side of the page.

Get Your FCC Student ID

Student body ID cards are available for $5 and can be taken throughout the semester in the Student Lounge. There are three convenient ways to purchase your ASB ID Card:

  1. Purchase your ASB ID Card in the Business Office.
  2. Make your payment online through Self-Service (Under Make a Payment).
  3. Cash transactions are accepted in the Student Activities Office.

At Student Activities, you will be required to provide the ASB ID Card payment receipt and a valid Government Issued form of ID such as:

  • Driver's License
  • State Identification Card
  • Passport
  • Birth Certificate
  • Military Identification Card

Your ASB card will be ready within a few minutes.

Once the Semester Starts, Do the Following:

Attend Your Class/Access Canvas

Attend your classes on the first day of school. If you are taking an online class, be sure to access your courses in Canvas through My Portal the first day of the semester. You may be dropped from a class if you fail to attend the first class meeting or do not access your online courses in Canvas.

Waitlisted Courses

If you are waitlisted for a class when the semester starts, you still need to attend the first day. The instructor will give you an “Authorization Code” to enroll in the class if there is room available. If you are waitlisted for an online course, you will need to email the instructor to see if there is room for you to enroll in the class. If there is, the instructor will email you an “Authorization Code” to enroll in the class. Instructions on how to use the “Authorization Code” to enroll in the class can be found on the Registration Resources webpage under the “How to Add Classes after the Semester Begins” section. 

Meet with a Counselor

Follow up with a counselor to develop a Student Education Plan - Comprehensive (SEPC) before you register for the next semester. You can contact the Counseling Office at 559.442.8226 or visit the Counseling webpage to schedule an appointment to meet with a counselor.