Technology Help

MyPortal

The best way to access Canvas, WebAdvisor or email is through MyPortal.  You can always find a link to MyPortal from anywhere on the FCC website at the top right.

MyPortal

Login Information

For help with issues related to Canvas, Self-Service or email access, please visit SCCCD Self Help for information and articles, frequently asked questions, and 24/7 technical support.

Email Information

Please make sure that you use your proper email address which does not include your student id. 

Example:

  • Yes:  SRambooster1@my.scccd.edu
  • No: 0999999@my.scccd.edu

WiFi Instructions

wi-fi icon

WiFi Login Info

  • Use the same SCCCD password you use for Self-Service and Canvas
  • If this is your first time logging into WiFi please refer to your welcome email for instructions

Access

To access the campus WiFi network, use your WiFi-capable device to search for the SCWIFI network.


Need Help?

Student Systems Support Call Center (Help Desk)

Student Login Instructions for Email, Self-Service, Canvas, and Wireless Network

If you need help with logging on to Canvas, Self-Service, or Email, call the Student Systems Support Call Center. We are here to help and are available 8 am to 5 pm, Monday through Friday.  (Please note that password reset services are available during normal business hours)

Phone: 1-866-245-3276

Website: District Online Support Center


FCC Technology Support Services Help Desk

Need help connecting your computer to the WiFi, visit the Technology Support Services Help Desk.

Phone: (front counter) 559.442.8206 ext. 8206 or (automated) 559.443.8670.

Email: helpdesk@fresnocitycollege.edu

FCC Staff and Faculty HelpDesk: Technology Support Services Helpdesk


Help with Distance Learning

Resources to help you with learning online. Distance Learning.