Live Help via Zoom
Is this your first semester? Do you have questions about registration, Canvas, WebAdvisor, or general questions about where to access resources? We are here to help! Talk to someone live during our hours listed below.
We offer Zoom Support daily on the following days/times:
Monday - Friday 8:00am - 4:00pm
Zoom Link for Live Support
Meeting ID 957 9868 0089
My Portal will give you access to Student Email, WebAdvisor and other important applications.
To check your email or access WebAdvisor and other important applications, log in to your Student Portal by clicking My Portal at the top right hand corner of the Fresno City College webpage.
Important: A pop up will appear the first time you log in to your portal to ask you to confirm/update your Communication Preferences. Students must update their Communication Preferences to enroll in emergency notifications and the password reset system (in case you are unable to login to your portal). This pop up will appear each time you log in to your portal until you update your preferences, so it is recommended you complete this step the first time you log in. For instructions on how change your preferences, visit Communication Preferences Instructions.
This Video Tutorial will give you step-by-step instructions on how to access My Portal.
- Your 7-digit college ID number
First Time Password:
- First letter of your FIRST NAME(UPPERCASE)
- First letter of your last name (lowercase)
- Your 6-digit date of birth in the mmddyy format
- Students must change their default password as soon as possible. Use the single sign on login screen to change your password.
Robert T. Jones Martinez is born on January 5, 1999 and his ID number is 0123456. His login information would be:
- Username/Login ID: 0123456
- Password: Rj010599
To change your password:
- Go to www.scccd.edu/password
- This will change your password for email, WebAdvisor, Canvas & Wi-Fi
844-887-2223 or visit scccd.edusupportcenter.com for 24/7 assistance
Use these resources for step-by-step instructions on how to search and register for your classes. Download them now and view at your own convenience!
Subject Course Abbreviations
View the Subject Abbreviations list to assist you in searching for classes listed on your SEP.
If you are registering for multiple classes, we highly recommend using the trial schedule worksheet to plan your schedule so you can see where classes will fit in without conflicting.
What are waitlists?
A waitlist is a list that students can join and wait for open seats in a class. If a student in the class drops, a seat opens up and is filled by a student on the waitlist. Being on the waitlist does not guarantee you a seat in the class. It does, however give you a priority making it more likely you will get a seat in the class.
Do I have to pay to be on the waitlist?
There is no fee for adding your name to a waitlist. However, once you have registered for the class, if fees are not paid on or before the payment due date you might be dropped from all classes.
Waitlists will be active from the first day of registration through the Thursday prior to the start of the term. For short-term courses, the waitlist will close 7 days prior to the start of the class.
How do I join a waitlist?
When trying to register for a class in WebAdvisor that has no open seats, students will get the chance to join a waitlist. The class will appear waitlisted in the student’s class schedule. Students can waitlist multiple courses.
How do I manage my waitlist?
Once you have added your name to a waitlist, you can log into WebAdvisor and click on “Manage My Waitlist” to check your waitlist status. Below are the three different waitlist statuses:
- Active = you are still on the waitlist waiting for a seat.
- Permission to Register = You are now eligible to register for the waitlisted course.
- Expired = Your waitlist has expired and you have lost your opportunity to register.
How do I register into a class from a waitlist?
Once your seat becomes available in your waitlisted course, you will receive an email notification. The message will only be sent to your student email account or you can access the information in WebAvisor under “Manage My WaitList” to see if your status has changed to “Permission to Register.”
Once permission to register is granted, you will have four days (including weekends) to enroll in the class using WebAdvisor. After four days, if you have not enrolled in the class, you will be removed from the active waitlist and the next student on the list will be notified. We recommend you use a laptop or desktop computer when registering to avoid compatibility issues with cell phones or tablets.
What if I forget to check my email?
It is your responsibility to check your email and/or your waitlist status. The time allowed for enrollment will not be extended. You should check your email or status on WebAdvisor daily to allow yourself the maximum amount of time to enroll.
What if I’m still on the waitlist after registration has closed?
If you are on a waitlist after registration closes, you must attend the first class meeting and check with the instructor to see if there is space available for late enrollment. If you do not attend the first day of class, you will lose your place on the waitlist and another student may be added instead. If there is space in the class, the instructor will provide you with a registration code that you can use to register through WebAdvisor.
What if I’ve waitlisted an online class?
Prior to the closing of registration, the exact process applies for students on a waitlist for online classes. After registration has closed, if a space becomes available during the add period, you will receive an email from the online instructor with a registration code that will allow you to add the course.
What if I have a registration hold or need assistance registering?
You must visit any SCCCD campus to resolve registration holds or call the student helpdesk for assistance during regular business hours, Monday through Friday, 8 am to 5 pm.
What if there is a time conflict with my waitlisted course and another class on my schedule?
WebAdvisor will allow you to waitlist courses regardless of time conflicts with other courses on your schedule. The system will not allow you to register for courses that have overlapping meeting times. If you are granted permission to register for a waitlisted course that meets at the same time as another class on your schedule, you will have to drop the class causing the time conflict or remove yourself from the waitlisted course.
If you need assistance call the Student Systems Support call center at 559.499.6070.
Once classes begin, the only way to add a class is to email the instructor for an add code. The instructor's email address is in the course information in WebAdvisor. If the instructor has room in their class, they will email you an add/authorization code. Students who were on the waitlist for the course before the start date will be given priority. Use the instructions below to register for the course using the code.
Instructions on Registering for a Class using an Add/Authorization Code
- Log in to your Student Portal (see instructions at the top of the page for login information) and open WebAdvisor. You can also access WebAdvisor through https://webadvisor.scccd.edu.
- Click on "Log In" then on "Students" to access the Student Menu.
- Scroll down to the "Registration" section; Click on "Using Authorization Code to Add a Class".
- Type the 5-digit class section # as listed on the authorization code label above.
- Type the 4-digit authorization code as listed on authorization label above; click the SUBMIT button.
- Follow the instructions on the "Register and Drop Sections" screen; Action of "Register"
- Click SUBMIT button.
- Review your schedule on "Registration Results" screen and click OK.
Student Education Plan (SEP)
A Student Education Plan (SEP) is a document that you and your counselor create together showing the courses and activities planned to reach your academic and career goals.
An SEP should be developed even before you start your first semester at FCC and then updated throughout your enrollment in college.
If you are a first time college student or a student transferring from a different college and have not met with a counselor to create your SEP, submit this Intake Form to schedule an appointment.
If you have already met with a Fresno City College counselor and need a copy of your SEP, submit this SEP Request Form. Your SEP will be sent to the email address provided on the form or your SCCCD email. Please allow 1-2 business days for processing.