High School Facilitators: teachers employed by the K-12 districts and assigned by their high schools to be in the high school room with the students signed up for high school dual enrollment courses. Not teacher of record for FCC, these individuals are invaluable in helping the high school students succeed in the course taught by FCC instructors.
High School Vetted Instructor: these are individuals who are teacher of record for FCC courses and are employed by the K-12 districts. They meet minimum qualifications to teach the college course and have been approved to teach the college courses by SCCCD Human Resources in addition being approved by the deans and department chairs.
FCC Instructors: these are teacher of record for the FCC college course who are employed by FCC. If the course is online, a high school facilitator will be assigned to the course.
FCC Liaisons: these are FCC department members in the discipline who have been assigned by the dean and/or department chair to work with new high school vetted instructors.
These resources are intended to be used by high school faculty, staff, and administrators working with Fresno City College dual enrollment students. It is designed to provide information about resources available to support your work and to inform you of resources available to FCC dual enrollment students to support student success.
FCC Dual enrollment counselors are available to support faculty, staff, administrators, and students during drop-in hours weekly during key times of the semester (check the newsletter for latest drop-in times). HS counselors, faculty, and administrators can also speak directly with FCC DuE counselors and staff by sending an email to dual.enroll@fresnocitycollege.edu. The FCC DuE counselor on staff will then reach out with a zoom link and/or phone number for direct contact.
We encourage high school students to work closely with their high school counselors in order to ensure they are meeting requirements for graduating from high school. High school counselors can often be the first and best resource to students for planning and resource referral.
Additionally, Fresno City College offers access to dual enrollment college counselors who can provide comprehensive academic counseling and support services for both students, faculty, and staff. FCC dual enrollment counselors can be reached via email through the FCC dual enrollment email address and by utilizing weekly counseling drop-in hours described above.
The mission of Fresno City College Disabled Students Programs and Services (DSPS) is to create an accessible, inclusive campus environment using holistic, comprehensive, strategic services to empower students with disabilities and provide them access to pursue their academic, personal, and vocational goals.
Answers to frequently asked questions, including differences between high school and college for students with disabilities, are available at DSPS Transition to College with discussion of the following topics:
- applicable laws
- required documentation
- self-advocacy
- parental role
- instruction
- grades and tests
- study responsibilities
A high school IEP or 504 plan alone does not determine eligibility to receive academic accommodations in community college courses. To become eligible for academic accommodations in a college course, dual enrollment students must follow these steps:
- Self-identify as a student with a disability
- Apply to the college DSPS program through the AIM Student Portal
- Upload a copy of the student’s most recent IEP/ Psychological or 504 plan (including diagnosis)
- Request accommodations through Accommodations and Services
- Meet with a DSPS counselor to develop an Academic Accommodation Plan (AAP)
- Email a Faculty Notification Letter (FNL) of agreed upon accommodations to their college course instructor(s) though their AIM Student Portal
Please contact DSPS for any questions or support with the DSPS application at 559-442-8237.
The best way to access SCCCD email, Self Service, and Canvas (the college’s main Learning Management System) is to follow the instructions found on the Technology Help webpage to log into My Portal accessed from the Fresno City College website. The Technology Help webpage also lists several help desk numbers for additional support. Instructors can get 24/7 assistance by calling 559-499-6072, for employee/faculty password reset call 559-443-8670, or for Canvas and Self Service access contact the district office at 559-244-4357.
Dual enrollment instructors, in addition to the high school facilitators, should enroll in the Canvas “course” Virtual Hub for Faculty. Note: You may have to request access to the Hub from Tech Support the first time you try to sign in. There is a wealth of information, including guides for key points of the semester such as beginning and end of the semester pointers and videos. There are also links to 24/7 Canvas support for questions, digital tools, and a service ticket request to meet individually for support from the Fresno City College Distance Education office. In addition to this resource, the SCCCD Support Center has several articles and FAQs related to Canvas, Self Service, email, labs, and technology.
Students accessing My Portal for the first time will use these instructions for logging on:
Username: Students can log in using their seven-digit ID number for the username. The password will be the same one students use for email, Canvas, Self-Service, and Wi-Fi.
Initial Password: First name initial (upper case) + last name initial (lowercase) + date of birth (mmddyy). Example: Juan Soto born on July 9th of 1998 password=Js070988
Students should be encouraged to enroll in the Canvas “course” through Virtual Hub for Students to gain access to many resources, including tips for how to use Canvas, and access to many student resources available to dual enrollment students such as the Career and Employment Center and Net-Tutor.
Starfish at FCC is a versatile and inclusive tool to support student success.
Through Starfish, instructors can provide feedback to students, expressing concerns or giving kudos for hard work, and can raise flags using the Early Alert system, which will help connect students with counselors and resources for support. Students can connect with their Dual Enrollment college counseling network, access education plans, book appointments with counselors, check grades, view academic progress, and get feedback from instructors.
As you may know, many local high schools have options on their sites for students to take advantage of including the use of virtual help through Tutor.com and after-school help at the high school campus through California Teaching Fellows. Students can check with their high school counselors for available options at their specific schools.
Fresno City College has several tutoring options, as well, for dual enrollment students. Instructors can embed Net-Tutor, a 24 hour a day, 7 day a week online tutoring service, in their Canvas shell. Students can also access Net-Tutor through the Virtual Hub for Students. Both in-person and online tutoring is available through Fresno City College’s Tutorial Center, including weekday evening hours and weekend hours, for a large variety of subjects. There are also separate Math Support and English Support centers.
Dual enrollment students can use their high school library facilities, and are also highly encouraged to use the wealth of resources available to them through Fresno City College’s Library. Through the library students can chat with a librarian 24/7, receive technology loans, utilize a repository of clear resources that can be accessed in person and online, including a large number of online research databases, citation and plagiarism help, and many short video tutorials. Instructors can also get support from librarians and utilize the resources available to support their class through the library.
Copy Services: To access Copy Center services, submit a Copy Center Request form.
Computer Labs: high school students will have access to computer labs at their high school, in addition to access at their local libraries. Fresno City College has computer labs open on a variety of days and times: located inside the Learning Resource Center and Library, the computer labs provide access to a wide range of software applications in support of students' academic goals.
Dual enrollment students can access the Career and Employment Center at Fresno City College, which offers services like those that may be available at their high schools: workshops associated with the job search process, help with resume writing and interview preparation, help registering for Job Speaker, the college’s online job board platform, career interest inventories, and career fairs. The Center is open Monday through Friday, 8am–5pm, and students are encouraged to call ahead to confirm at (559) 442-8294.
Upward Bound is a program aimed at encouraging low-income and first-generation students to pursue college. Many dual enrollment students would qualify for this supportive program, which is currently open to Edison, Fresno, Hoover, McLane, Roosevelt high school students. Additional tutoring support and college field trips are among their many benefits and services. The Upward Bound webpage outlines the eligibility requirements, enrollment process, and benefits of joining.
The Ram Pantry is available to all currently enrolled students, including dual enrollment students, and offers up to ten items of free food every day that the pantry is open. Days, times, and location are on the website.