Outcomes Assessment: Faculty, Staff, and Students

On this page you will information regarding outcomes assessment based on your constituency group at the college.

Faculty and Staff

Faculty and staff engage in the process of developing and assessing student learning outcomes (SLOs) and service unit outcomes (SUOs) in a similar fashion, there are slight differences and those are indicated in the SLO and SUO sections below.

College Process for Assessment of Outcomes

Faculty and staff identify the outcome (SLOs in curriculum and SUOs as a part of a unit review), assess the outcome over four years, reflect on the assessments in program review with input from the Outcomes Assessment Committee, make any necessary changes to the outcome, and begin the cycle again.

Student Learning Outcomes and Service Unit Outcomes

This continuum demonstrates the difference between and student learning outcome and a service unit outcome.

Student Learning Outcomes

Discipline faculty identify course student learning outcomes (CSLOs) and program student learning outcomes (PSLOs). These are documented on the course outline of record in CurricuNet and also on the outcomes software management system TracDat.

Developing Student Learning Outcomes

The Outcomes Assessment Committee recommends between 2-4 student learning outcomes for courses and programs. Learning outcome statements are intended to be broad and incorporate multiple objectives – they capture the overall idea of what a student should know or do as a result of taking the course or completing the program. These outcomes should change only a result of major curricular changes.

Helpful Documents: Bloom’s Taxonomy Verbs Created by Fresno State, and Bloom’s Taxonomy Questions

Planning Assessment

Based on class offerings faculty determine when to assess the course student learning outcomes. This information can be documented in TracDat.

Helpful Forms: Course Assessment Calendar

Assessing Student Learning Outcomes

At the course level, directly assessing student learning outcomes is the most effective way to measure whether students are achieving those outcomes. Faculty should design assessment methods utilizing existing assignments rather than create an additional assignment to assess the outcome.

Helpful Forms: Rubric Packet (insert PDF), Using Common Exams, Differences among Assessment Tools (insert PDF)

At the program level, faculty must determine the best method to assess the program student learning outcomes. Direct assessment tools might include capstone course assignments, portfolios, or exam questions. Indirect assessment tools might include surveys, focus groups, or mapping.

Helpful Forms: Program Map and Program Assessment

Documentation of Results and Follow-Up

Once faculty administer the assessment and collect results they meet to discuss the results. These discussions typically occur the semester following the assessment study; the dialogue and planned follow-up is captured in TracDat.

Helpful Forms: Course Level Assessment Report

Service Unit Outcomes

Non-instructional areas develop SUOs (Service Unit Outcomes). These are documented on the units TracDat page and within the Program Review for each unit.

Developing Service Unit Outcomes

SUOs can be instructional and/or process based. These statements may identify what its constituency group (primarily students) should know/do as a result of an activity or what a unit would like to accomplish for its constituency group.

Helpful Documents: SUO Assessment at FCC

Planning Assessment

Based individual units, employees will determine when to assess the service unit outcomes. This information can be documented in TracDat.

Helpful Forms: SUO Assessment Calendar

Assessing Service Unit Outcomes

Depending on the type of SUO employees within each area will determine whether to use direct or indirect assessment methods. Direct assessment methods might include portfolios while indirect assessment methods may include surveys or focus groups.

Documentation of Results and Follow-Up

Once employees administer the assessment and collect results they meet to discuss the results. These discussions typically occur the semester following the assessment study; the dialogue and planned follow-up is captured in TracDat.

Helpful Forms: SUO Assessment Report

Using TracDat

(Space Holder for TracDat training materials)


Have you ever wondered about the purpose of an activity, assignment, or exam? All of these help you to achieve the outcomes of a course, program, or unit at Fresno City College. Faculty and staff determine what they want you to understand, tasks they want you to accomplish, or processes they want you to be satisfied with and base activities, assignments, and exams around these outcomes. It is important to the employees at Fresno City that you know what you learned during your time at the college.

Upon leaving Fresno City College you will achieve four Institutional Student Learning Outcomes:

  1. Demonstrate effective communication and comprehension skills.
  2. Assess your own skills and abilities to develop personal, educational, and career goals; work independently and in group settings; and identify lifestyle choices that promote self-reliance, financial literacy, and physical, mental, and social health.
  3. Demonstrate knowledge of social, cultural, environmental, and aesthetic perspectives.
  4. Demonstrate critical thinking skills in problem solving across disciplines and in daily life.

The courses you take, degrees/certificates you earn, and the programs/services you utilize on campus all contribute to your accomplishment of the Institutional Student Learning Outcomes.

You will find the outcomes for the courses you take and the degrees or certificates you wish to achieve on the course outline of record in CurricuNet.

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