Online Academic Counseling Services

Live Help (Online Communication with a Counselor)


The State Center Community College District, Clovis Community College (CCC), Fresno City College (FCC), and Reedley College (RC)/Madera Center (MC)/Oakhurst Center (OC), offers an Online Academic Counseling service during designated days and times.

  • Engage in a live chat with a counselor by clicking on the “Live Help” button above
  • Accessible during the days and times listed below (schedule subject to change without notice)
  • Types of services: 
    • General Questions
    • Links to general education/major sheets
    • Admissions and Records processes
    • Transfer requirements
    • Registration Issues
    • Matriculation steps for new and returning students
    • Prerequisite Overrides - TSUM’s (if student has transcript available)
    • Major Changes
    • Probation information (referral to workshop for A1/P1, A2/P2, clearance for CPBP)
    • Unit overload between 19-21 units
  • We are unable to complete student educational plans (SEP) and evaluation of records


Fresno City College Counseling Office 559.442.8226


Subject to Change Without Notice

Summer 2020 Live Help Hours (PST)

Online Counseling available when the Live Help icon is red.


Monday - 1pm-3:30pm

Tuesday - 9am-11:30pm, 1pm-3:30pm

Wednesday - 1pm-3:30pm, 4pm-6:30pm

Thursday - 9am-11:30am, 1pm-3:30pm

Friday - 9am-11:30am


For additional online academic counseling hours visit Clovis Community College and  Reedley College.