Online Academic Counseling Services

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Live Help (Online Communication with a Counselor)


The State Center Community College District, Clovis Community College (CCC), Fresno City College (FCC), and Reedley College (RC)/Madera Center (MC)/Oakhurst Center (OC), offers an Online Academic Counseling service during designated days and times.

  • Engage in a live chat with a counselor by clicking on the “Live Help” button above
  • Accessible during the days and times listed below (schedule subject to change without notice)
  • Types of services: 
    • General Questions
    • Links to general education/major sheets
    • Admissions and Records processes
    • Transfer requirements
    • Registration Issues
    • Matriculation steps for new and returning students
    • Prerequisite Overrides - TSUM’s (if student has transcript available)
    • Major Changes
    • Probation information (referral to workshop for A1/P1, A2/P2, clearance for CPBP)
    • Unit overload between 19-21 units
  • We are unable to complete student educational plans (SEP) and evaluation of records


Fresno City College Counseling Office 559.442.8226


Subject to Change Without Notice

Spring 2021 Live Help Hours (PST)

Online Counseling available when the Live Help icon is red.


Monday - 9am-11:30am, 2:30pm-4pm

Tuesday - 9am-11:30pm, 1pm-4pm, 5pm-8pm

Wednesday - 9am-10:30am, 1pm-6pm

Thursday - 9am-11:30am, 1pm-4pm

Friday - 9am-12pm


For additional online academic counseling hours visit Clovis Community College and  Reedley College.